International Corporate Governance Network - ICGN, in which our forum director Melsa Ararat is also a member of the Board of Directors; has identified the following questions about COVID-19 that companies' board of directors may want to consider regarding crisis management:
- Does the board recognise its role and accountability to provide oversight to the company’s management of the COVID-19 crisis?
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How is the board structured to address the crisis? Is there a clarity of roles and responsibilities?
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How does the board get information about the crisis and demonstrate that it has an adequate and up-to-date understanding of the risk faced by the organisation?
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Does the board have access to internal or external subject matter experts on COVID- 19 to support decision making?
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If a crisis management committee exists how does the board allocate responsibilities to it and how does this committee interact with management and the board as a whole?
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Scoping the problem: what are the key financial risks and pressures and how resilient is the company to confront negative economic outcomes?
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How is the board addressing the crisis and its impact on employees, customers, supply chains and local communities?
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What key financial and strategic decisions have to be made and in what time frame?
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How will the company balance the interests of shareholders, stakeholders and the overall sustainability of the company itself?
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What are the plans for business continuity?
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How are communications managed internally and externally?
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How will the company communicate the economic impacts and threats to the company’s financial sustainability and business model?